SERVICES
Pre-Sales and After-Sales Services
After-Sales Services
Maintenance, repair and replacement parts service
“Tell us what is wrong with the pump and in record time we will give you our assessment and give you advice so you can make the best decision possible.”
If there is something that characterises Trief pumps, it is their longevity, sturdiness and reliability. If, along with those three qualities, we add good use of the product, always catering to the specifications for which it was designed, we will get a long-lasting product that will never need our repair and maintenance services.
That said, occasionally it is necessary to change or repair specific components of our pump – generally those most exposed to contact with other parts, which wear down after many years of continuous use. To help you in those situations, we offer you our repair and replacement parts service.
Installation and set-up service
“As the Liverpool F.C. anthem goes, you’ll never walk alone.”
Correct installation of a pump is essential to ensure its durability and effectiveness.
Our pumps are very easy to install and always come with the necessary manuals to simplify the initial set-up experience.
However, because we know that Murphy’s Law kicks in more often than we’d like, we provide advice and support when the installation gets complicated.
Technical assistance service
“It’s not enough to sell you a product, we want to build a satisfying and long-lasting relationship.”
Our technical assistance service will give you the support you need with efficiency, efficacy and empathy.
We will find out the exact details of your problem using empathy, our efficacy will allow us to resolve it as soon as possible and our efficiency will mean it costs as little as possible.
If remote support is not enough, we will come to your premises.
Pre-Sales Services
Technical advice
“Tell us what you want and we will give you the best possible solution.”
Our extensive experience speaks for itself; we have spent over 50 years accumulating knowledge, and it shows. We will help you in the initial decision-making, to ensure we satisfy all of your needs, and always bringing added value. But that’s not all. Our commitment goes much further than that – we will support you throughout the useful life of our pump, resolving any issues that may arise, and wherever possible improving on the initial offer.
Customised product
“If it doesn’t exist, we will design it and make it for you.”
Our pumps are made from different materials and different technologies, which means they have a vast range of applications.
We know that not everything has been invented yet, so if you don’t find the pump that meets your needs, we will design and make it for you.
Do you need to use our services?
Telephone
